> For the complete documentation index, see [llms.txt](https://docs.viide.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.viide.io/faqs/international-shipping-disclaimer.md).
# International Shipping Disclaimer
* We are not responsible for any customs restrictions, tariffs, or other regulations that may apply to Customs in any country. Any duties or taxes that may apply are your responsibility. If you have any questions, we encourage you to speak with your customs office, although we will ship any products you order to the address you provide.
* The responsibility is yours to check with your country's customs office to verify that your products can clear customs.
* We will do our part and follow the exact directions in your order. We will ship your order to the exact address that you provide. Please keep in mind that once an order has shipped, we cannot change the address information on an international order, and errors here could cause a delivery delay or rejection. We will give you the best service and ship it very quickly at the rates that we have agreed to on our site - you pay actual shipping charges based on the weight of the package.
* By ordering from viide.io, you are stating that you agree to the above disclaimer. While we rarely have problems with international shipments, if there is a problem with your order, we will work hard to find a solution as quickly as possible.
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